Privacy Policy

1. Information We Collect

• Account data: mobile number, profile details (name, state, education, date of birth, category), and preferences.
• Learning data: exam selections, saved exams, practice attempts, performance analytics, and current-affairs activity.
• Billing data: plan, transaction metadata, subscription status, and invoice records (payment instruments are handled by payment partners).
• Technical data: device/browser details, IP, logs, app version, and cookies/local storage identifiers.

2. How We Use Information

• To create and secure your account and authenticate logins.
• To personalize exam eligibility, recommendations, practice flow, and progress insights.
• To process subscriptions, maintain billing records, and prevent payment abuse.
• To operate referral tracking, reward eligibility, and anti-fraud verification.
• To improve product quality, reliability, and support response.

3. Legal Basis and Consent

We process data as necessary to provide requested services, fulfill contractual obligations, comply with legal requirements, prevent misuse/fraud, and, where required, based on your consent (for example, optional notifications).

4. Cookies, Storage, and Analytics

We use cookies and local storage for session continuity, preferences, and essential app functions (including PWA behavior). We may use aggregated analytics signals to understand usage trends and improve performance.

5. Third-Party Sharing

• We share limited data with service providers (hosting, messaging, payment, analytics) strictly to operate the Service.
• We do not sell your personal data to data brokers.
• We may disclose information when required by law, court order, or to enforce platform safety and anti-fraud controls.

6. Data Retention

We retain account and transaction records for as long as needed for service continuity, dispute handling, legal compliance, and tax/accounting obligations. Where feasible, we delete or anonymize data that is no longer required.

7. Your Rights

• Access and review the personal data associated with your account.
• Request correction of inaccurate or outdated information.
• Request account deletion, subject to legal and billing record retention requirements.
• Opt out of non-essential communications.

8. Security

We use reasonable technical and organizational safeguards to protect your data. However, no transmission or storage method is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

PrepSarkar is intended for exam aspirants and general users who can lawfully consent to these terms in their jurisdiction. If you believe a minor has provided personal data without appropriate authorization, contact us for review/removal.

10. Policy Updates

We may update this Privacy Policy to reflect legal, product, or operational changes. We will update the "Last updated" date on this page whenever changes are posted.

11. Contact

For privacy requests or concerns, email support@prepsarkar.com.

Please also review our Terms of Service.